Guidance for Food Safety Complaints​​

In Maryland, responsibilities for the food industry and its products are divided between the Maryland Department of Health and the Local Health Departments​.​

The Local Health Departments license and inspect all retail food service facilities such as restaurants, food trucks, and grocery stores. All other food operations including the manufacture, storage, and distribution of foods are licensed and inspected by the Office of Food Protection’s Center for Food Processing or the Center for Milk and Dairy Product Safety

To place a complaint about a retail food store or other retail food service facility​ (Restaurant, Carryout, Grocery Store, etc.), please contact the local health department​ in the county where the facility is located.

To place a complaint about a cottage food product, please complete the Cottage Food Product Complaint form that you can access by clicking here​

To place a complaint about a commercially manufactured food (pre-packaged foods purchased at a grocery store) made in the State of Maryland, please contact the Center for Food Processing at 410-767-8400.

To place a complaint about a milk or dairy product (bottled milk, yogurt, cheese, ice cream, etc.), please contact the Center for Milk and Dairy Product Safety's Hagerstown office at 301-791-4779.

To place a complaint about commercially manufactured food product made in a state other than Maryland, please contact the U.S. Food and Drug Administration (FDA), Maryland Consumer Complaint coordinator, at 410-779-5713.